Turn everycall into abusiness opportunity
LaiDan answers business calls with AI, handles orders, bookings, enquiries and after-sales requests, and helps turn every call into a real opportunity.
Why choose LaiDan
A simpler way to answer calls, capture demand and support customers.
24/7 call answering
Keep answering calls beyond busy periods and opening hours.
Orders & bookings
Handle food orders, appointments, reservations and enquiries.
Smart records
Record calls, identify customer intent and make follow-up easier.
Simple setup
Configure your rules and start taking calls without complex deployment.
Start AI call handling in 3 steps
No technical background required. Get set up and go live quickly.
Configure your rules
Set opening hours, call rules and common responses.
AI starts answering
LaiDan answers, understands and handles customer requests.
Review and follow up
Review call records and customer intent in your dashboard.
Human transfer, 2 modes
Choose the transfer mode that fits your business. LaiDan offers two flexible ways to hand important calls to your team.
Mode 1: Transfer to staff
No AI translationTransfer the call directly to your staff.
- ✓Fast and seamless
- ✓Best when both sides share a language
- ✓Ideal for local or single-language calls
Mode 2: AI Translation Transfer
Real-time translationAdd real-time AI translation during the human handoff.
- ✓Break language barriers
- ✓Supports multiple languages
- ✓Better service for international customers
Free AI translation minutes are included with AI phone plans. Extra translation packs are available on the Pricing page.
Multi-channel alerts
Keep important calls and customer activity visible.
Telegram keeps your team updated
Keep orders, bookings and important enquiries visible in one place.
Try LaiDan now for orders and bookings
Call our demo number and experience how it works.